CSS Health Insurance Reviews
CSS Health Insurance has 50 reviews. The rating of CSS is 4.2 out of 5 stars. Read experiences from CSS customers and review CSS.
Information about CSS
CSS is a Swiss health insurance company with headquarters in Lucerne. CSS Health Insurance is active throughout Switzerland and offers health and daily allowance insurance for illness and accident for private customers and companies. CSS has various insurance models such as telemedicine, GP, HMO and pharmacy models.
Customer satisfaction with CSS
CSS achieved an overall rating of "good" (4.2) in the Checkall Customer Satisfaction Survey 2024. Of the more than 5,400 Swiss participants, CSS's information, communication and transparency as well as the convenience of contacts were each rated as "good" (4.3). CSS's services achieved a rating of "good" (4.1), while the price-performance ratio was rated as average with a score of 4.
Compare CSS
The comparison of CSS requires the evaluation of premiums, insurance cover and customer service. The best way to compare CSS is to use the
How can I switch to CSS?
You should cancel your current health insurance to switch to CSS. You can find detailed information here on
What franchise does CSS offer?
CSS offers franchises between 300 and 2500. Before you change your deductible with CSS, you can find out more about the
What health insurance models does CSS offer?
CSS offers the following
How much does CSS cost?
CSS costs from CHF 202.20 in Switzerland. The monthly cost of CSS in your canton is easy to find out using the
What supplementary insurance does CSS offer?
Supplementary outpatient insurance, hospital insurance and dental insurance are the supplementary insurances from CSS. The comparison of CSS supplementary insurances is possible via
I strongly disagree , this insurance is doing bad games with fraudulent claims like sending second last call' to pay bill that were not paid according to them , when in reality i am on a pay roll with my substituted city pension plan, they know it and I truly never received the first bill to begin with, besides they should contact the institution from where they received my payments in the first place and they refuse to send urgent matters by email only strictly by regular mail and if someone is out of the country they don't care, they then just ignite the pay order without prior call or urgent email so to get you bad credit , totally insane wicked insurance company, watch out if they got you on their shitlist' they will play mean games with you for real! Never even consider getting insurance with css.
It feels like home!
I am very satisfied and everyone always works very competently.
I always receive very good and friendly advice and support.
Super customer service! I called them and was given very friendly and competent advice.
Absolute disaster. Nobody ever answers the phone. You can wait for hours... Completely out of order, that's not customer service.
I was very satisfied with the advice and review of my policy over the phone. It wasn't even necessary to meet in person. Very friendly and competent
Very competent, uncomplicated, pleasant and transparent advice. The change of card was super easy and went smoothly. Merci!
Great service and support. They are patient with all your questions and give you good advice
Worst service ever! They hang up and don't even call you back.
Good treatment and they explained to us in Spanish
Very good advice from Ilir Morina Css App super easy Lg Arton Gjukaj
Super friendly staff and great service
Professional advice, competent handling, immediate callback in case of queries.
Had an appointment today. Very competent, friendly and patient staff. The appointment included solutions to my problems and information about my services in detail. Also flexible with appointments and good availability in terms of calls and emails. Thank you very much!
Good and qualified advice, whereby other insurances in addition to the compulsory insurance may well be mentioned. Fast processing of requests.
Poor customer service and hidden costs.
It must be really difficult to specify correct opening hours.
Very good service from my consultant. Friendly, helpful, honest just a great job from this agency. Thank you
Very nice, friendly advice and help as well as speedy handling of my concerns! Thank you very much!
The staff are really great! Very friendly and helpful and take care of the customers' concerns in a disciplined and determined manner... Thank you!
Competent, friendly and very professional advice. Many thanks. I can recommend the Bülach branch!
Very competent and friendly employee. She is very patient and very reliable. Thank you very much.
Very good service, they gave me useful information for my first stay in Switzerland. Very good advice, thank you!
Very fast response time. I emailed my request the evening before, received a reply the next morning and the matter was resolved.