ÖKK Health Insurance Reviews

ÖKK has 144 reviews. The rating of ÖKK is 3.8 out of 5 stars. Read experiences from ÖKK customers and review ÖKK.

ÖKK Reviews
Reviews 3.8
Total 144
Apr 25, 2024

ÖKK has been my clear No. 1 for many years! The staff on the phone are very friendly and competent, which is almost an exception these days! The processing of the cases is extremely fast! My compliments to the entire ÖKK team!

Apr 25, 2024

Very nice people and successful advice, very satisfied.

Apr 20, 2024

We have been with ÖKK for years and have never had any problems. ÖKK was always informed by e-mail, post or telephone when it was necessary, but the employees are not able to record this information properly, send a confirmation anyway and a few days later an impertinent letter arrives. I would never take out voluntary health insurance with this company again.

Apr 17, 2024

Always friendly and competent information on the phone, quick refunds and clear invoices. We are very satisfied with ÖKK.

Apr 17, 2024

Always friendly service on the phone at ÖKK.

Apr 10, 2024

Very nice staff, even if it can take longer on the phone at peak times, I am very satisfied with the support.

Apr 5, 2024

I've been with ÖKK for almost 10 years now and that says it all. My two children are also with ÖKK and together we have the family package. ÖKK is fast, friendly and efficient.

Mar 26, 2024

Why don't they get 0 stars?

Mar 22, 2024

Mega good I've been with ÖKK for years and I think it's the best

Mar 14, 2024

ÖKK is always friendly and helpful. Thank you

Mar 9, 2024

Super service from ökk! Always direct help and uncomplicated service. Many THANKS!

Mar 3, 2024

I am very satisfied with ÖKK. Great service and a very competent advisor. During the consultation, they really paid attention to what kind of insurance cover I wanted and didn't just sell me something. They take time for you.

Mar 2, 2024

Staff don't listen to what you want. If I want a GP model, I don't want a basic model.

Mar 1, 2024

Friendly and prompt advice. Never had any problems with ökk so far

Feb 27, 2024

Bottomless customer service from ökk, always following up 10 times if you want to know something. Unless it's about a contract, they're on the spot within seconds

Feb 24, 2024

It's terrible what goes on there... after moving house I don't get any more bills, I call them, they reproach me for not reporting the move... I have redirected my address, I get all my mail but not from ökk ... then I make a change of address by phone and ask for the bills... again nothing... I ask for them in writing by email... again nothing... three months later the bills arrive individually and a cancellation of the additional insurance...

Feb 13, 2024

I had a very detailed consultation with Mr Heydle. I received excellent advice and every point was addressed.

Feb 12, 2024

ökk is top in supplementary insurance. Always pays everything

Feb 10, 2024

Despite incorrect advice, ökk refuses to withdraw before the start of the contract. No goodwill, not prepared to resolve a conflict.

Feb 8, 2024

Very competent and customer-friendly advice from Mr Ceyhan. Thank you very much!

Feb 6, 2024

Very friendly, competent and helpful

Feb 5, 2024

If the accident cancellation has to be done by letter because the employees don't know how to make a simple contract change, then you should really think about it.

Feb 1, 2024

I'm very happy with ökk's customer service and after-sales service are top notch

Jan 21, 2024

It is unclear how ökk makes a new insurance policy without cancelling the current one

Jan 20, 2024

The cost/benefit ratio and the advice is great and I would recommend the agency in Baden at any time.

Information about ÖKK

ÖKK is a Swiss health insurance company headquartered in Landquart and was founded in 1994. ÖKK has over 192,700 private customers. ÖKK has 460 employees in Switzerland. The premium volume of ÖKK is 823 million Swiss francs.

Customer satisfaction with ÖKK

ÖKK achieved an overall rating of "good" (4.2) in the Checkall Customer Satisfaction Survey 2024. Of the more than 5,400 Swiss participants, ÖKK's information, communication and transparency as well as the convenience of contacts were each rated as "good" (4.3). ÖKK's services achieved a rating of "good" (4.1), while the price-performance ratio was rated as average with a score of 4.

Compare ÖKK

The comparison of ÖKK requires the evaluation of premiums, insurance cover and customer service. The best way to compare ÖKK is to use the health insurance comparison.

How can I switch to ÖKK?

You should cancel your current health insurance to switch to ÖKK. You can find detailed information here on how to cancel your current health insurance company and switch to ÖKK.

What franchise does ÖKK offer?

ÖKK offers franchises between 300 and 2500. Before you change your deductible with ÖKK, you can find out more about the deductible here.

What health insurance models does ÖKK offer?

ÖKK offers the following health insurance models:

How much does ÖKK cost?

ÖKK costs from CHF 202.20 in Switzerland. The monthly cost of ÖKK in your canton is easy to find out using the premium calculator.

What supplementary insurance does ÖKK offer?

Supplementary outpatient insurance, hospital insurance and dental insurance are the supplementary insurances from ÖKK. The comparison of ÖKK supplementary insurances is possible via Supplementary Insurance Comparison.