ÖKK Health Insurance Reviews

ÖKK has been my clear No. 1 for many years! The staff on the phone are very friendly and competent, which is almost an exception these days! The processing of the cases is extremely fast! My compliments to the entire ÖKK team!

Very nice people and successful advice, very satisfied.

We have been with ÖKK for years and have never had any problems. ÖKK was always informed by e-mail, post or telephone when it was necessary, but the employees are not able to record this information properly, send a confirmation anyway and a few days later an impertinent letter arrives. I would never take out voluntary health insurance with this company again.

Always friendly and competent information on the phone, quick refunds and clear invoices. We are very satisfied with ÖKK.

Always friendly service on the phone at ÖKK.

Very nice staff, even if it can take longer on the phone at peak times, I am very satisfied with the support.

I've been with ÖKK for almost 10 years now and that says it all. My two children are also with ÖKK and together we have the family package. ÖKK is fast, friendly and efficient.

Why don't they get 0 stars?

Mega good I've been with ÖKK for years and I think it's the best

ÖKK is always friendly and helpful. Thank you

Super service from ökk! Always direct help and uncomplicated service. Many THANKS!

I am very satisfied with ÖKK. Great service and a very competent advisor. During the consultation, they really paid attention to what kind of insurance cover I wanted and didn't just sell me something. They take time for you.

Staff don't listen to what you want. If I want a GP model, I don't want a basic model.

Friendly and prompt advice. Never had any problems with ökk so far

Bottomless customer service from ökk, always following up 10 times if you want to know something. Unless it's about a contract, they're on the spot within seconds

It's terrible what goes on there... after moving house I don't get any more bills, I call them, they reproach me for not reporting the move... I have redirected my address, I get all my mail but not from ökk ... then I make a change of address by phone and ask for the bills... again nothing... I ask for them in writing by email... again nothing... three months later the bills arrive individually and a cancellation of the additional insurance...

I had a very detailed consultation with Mr Heydle. I received excellent advice and every point was addressed.

ökk is top in supplementary insurance. Always pays everything

Despite incorrect advice, ökk refuses to withdraw before the start of the contract. No goodwill, not prepared to resolve a conflict.

Very competent and customer-friendly advice from Mr Ceyhan. Thank you very much!

Very friendly, competent and helpful

If the accident cancellation has to be done by letter because the employees don't know how to make a simple contract change, then you should really think about it.

I'm very happy with ökk's customer service and after-sales service are top notch

It is unclear how ökk makes a new insurance policy without cancelling the current one

The cost/benefit ratio and the advice is great and I would recommend the agency in Baden at any time.