Groupe Mutuel Health Insurance Reviews

Groupe Mutuel Health Insurance has 23 reviews. The rating of Groupe Mutuel is 3.4 out of 5 stars. Read experiences from Groupe Mutuel customers and review Groupe Mutuel.

Groupe Mutuel Reviews
Reviews 3.4
Total 23
Nov 12, 2023

I had a very good advisor called Fidel Degirmenci. He was very patient with me and explained everything to me very well. I have had many advisors, but I have not received nearly as professional and competent advice as I did from Mr Fidel. A very great person. Thank you very much!

Oct 28, 2023

I had a consultation a few weeks ago. For the first time I received excellent advice, a big thank you to my advisor Mr Fidel Degirmenci. He was able to answer all my open questions. Very professional and efficient employee. Thank you very much 😊

Sep 21, 2023

Very questionable these many personal praises to the consultants... not really serious... if only they had so much praise to spare in the event of a claim...

Sep 15, 2023

I was very satisfied.

Aug 6, 2023

Definitely not recommended after 10+ years one of the worst offers in Switzerland.

Jul 29, 2023

Very good service. Very helpful. Would be a great help to me.

Jul 25, 2023

I have been insured with Groupe Mutuel for more than 20 years and am very satisfied with the health insurance company. The staff in Oerlikon are very helpful and professional. Quick processing of requests. Many thanks to Mr Tahiri who drew my attention to the fact that you can save on premiums. I am very satisfied and can only recommend them to others.

Jul 20, 2023

Really satisfied with the uncomplicated service!

Jun 12, 2023

Very friendly advice, very patient and helpful

May 14, 2023

I really enjoyed the consultation with Mr Tahiri at the Oerlikon agency. He is very helpful and a competent customer advisor. Thank you very much, I can only recommend him. Please pass on this compliment accordingly. Best regards

May 3, 2023

A total loss! As Kassensturz has been reporting for years. Nothing has changed in this sap shop!

May 2, 2023

I very rarely give bad reviews. But to warn against this insurance in detail is a MUST!

Apr 17, 2023

The customer advisor, Mr Tahiri, was very patient and courteous despite the fact that I had a lot of time-consuming explanations and many questions. Thank you very much for your time, I am very satisfied. Can be recommended.

Mar 22, 2023

A health insurance company that makes you wonder why you didn't switch a long time ago.... This institution works in a very non-transparent way, you can't speak directly to the responsible department, but have to write emails to which there is no response for months. Then you are put off with some unclear statements...

Mar 13, 2023

Personal advice was and is always flawless. Very understandable and competent. You are understood and served accordingly.

Feb 9, 2023

I had a good experience with Mr Tahiri, he was able to help me a lot with administrative problems. Very satisfied with the polite and great advice. MANY THANKS!!!

Feb 9, 2023

Mrs Pejovic is a role model as a consultant. Absoulut 1A service, was very well explained from A to Z. Definitely not my last insurance with Mrs Pejovic. Gladly again!!!:)

Jan 19, 2023

Very unfriendly and disorganised

Nov 26, 2022

Not recommendable. Bills are simply sent on even though you have cancelled within the deadline. Already 2 cases in the family.

Oct 11, 2022

You can wait at least 15-20 minutes on the phone and only then does someone answer who doesn't want to work for this health insurance company anyway. God save us if they ever have to pay anything! People, I really advise you not to take out insurance with them. I hate this health insurance company more than anything.

Sep 2, 2022

Mr M. Tahiri is a very friendly customer advisor. He endeavours to ensure that everything runs smoothly and that you can go home satisfied without any problems. I have never been as satisfied with a consultation as I am today.

Aug 17, 2022

The consultant was very friendly and my wishes were realised quickly. I would recommend them.

Jul 23, 2022

Very bad. This company refuses to cover the costs of treatments even though they are included in the benefits catalogue. I never received an answer. They turned me away. Almost never reachable by phone, I never got a reply to an email or letter. (although they said they couldn't give me an answer over the phone, I would have to write to them)

Information about Groupe Mutuel

Groupe Mutuel is a Swiss health insurance company with headquarters in Martigny. Groupe Mutuel is active throughout Switzerland and offers health and daily allowance insurance for illness and accident for private customers and companies. Groupe Mutuel has various insurance models such as telemedicine, GP, HMO and pharmacy models.

Customer satisfaction with Groupe Mutuel

Groupe Mutuel achieved an overall rating of "good" (4.2) in the Checkall Customer Satisfaction Survey 2024. Of the more than 5,400 Swiss participants, Groupe Mutuel's information, communication and transparency as well as the convenience of contacts were each rated as "good" (4.3). Groupe Mutuel's services achieved a rating of "good" (4.1), while the price-performance ratio was rated as average with a score of 4.

Compare Groupe Mutuel

The comparison of Groupe Mutuel requires the evaluation of premiums, insurance cover and customer service. The best way to compare Groupe Mutuel is to use the health insurance comparison.

How can I switch to Groupe Mutuel?

You should cancel your current health insurance to switch to Groupe Mutuel. You can find detailed information here on how to cancel your current health insurance company and switch to Groupe Mutuel.

What franchise does Groupe Mutuel offer?

Groupe Mutuel offers franchises between 300 and 2500. Before you change your deductible with Groupe Mutuel, you can find out more about the deductible here.

What health insurance models does Groupe Mutuel offer?

Groupe Mutuel offers the following health insurance models:

How much does Groupe Mutuel cost?

Groupe Mutuel costs from CHF 202.20 in Switzerland. The monthly cost of Groupe Mutuel in your canton is easy to find out using the premium calculator.

What supplementary insurance does Groupe Mutuel offer?

Supplementary outpatient insurance, hospital insurance and dental insurance are the supplementary insurances from Groupe Mutuel. The comparison of Groupe Mutuel supplementary insurances is possible via Supplementary Insurance Comparison.