Helsana Health Insurance
Helsana Health Insurance is one of the leading health insurance companies in Switzerland. With our service you can easily calculate the products of Helsana health insurance and switch online.
Three advantages of Helsana Insurance
- MYHelsana customer portal
- Emergency service around the clock
- Helsana Coach App
Additional services from Helsana Insurance
Helsana has a variety of online services whereby you can access your insurance policy, make personal adjustments, documents and downloads, powers of attorney and everything related to your finances such as sending in a bill.
Helsana Insurance
Helsana AG is a public limited company and has its headquarters in Dübendorf, Zurich.
The subsidiary of Helsana includes Progrès.
Previously, there were subsidiaries Avanex, Sansan and Aerosana, which were removed from the market due to a merger with Progrès.
Legal form and subsidiaries of Helsana Insurance
Helsana AG is a public limited company and has its headquarters in Dübendorf, Zurich.
Helsana's subsidiary includes Progrès.
Helsana basic insurance
Basic health insurance is mandatory for all residents in Switzerland.
In case of illness, accident and maternity, it ensures basic medical care.
Basic insurance with free choice of doctor (basic)
- First contact:
Free choice of doctor
- Physician choice:
Free choice of doctor
- Advantages:
Unlimited access to medical practice of your choice Switzerland-wide
BeneFit PLUS Family Doctor
- First contact:
Family Practice
- Physician choice:
Your chosen primary care physician's office will coordinate any treatment and refer you to a specialist practice or hospital if needed.
- Advantages:
Your family practice knows you and your family
BeneFit PLUS Telmed
- First contact:
Medgate phone
- Physician choice:
Medgate coordinates any treatment and refers you to a primary care physician's office, specialist's office or hospital if necessary.
- Advantages:
Medical assistance 24 hours/7days a week
PREMED-24
- First contact:
Medi24
- Physician choice:
Medgate coordinates any treatment and refers you to a primary care physician's office, specialist's office or hospital if necessary.
- Advantages:
Medical assistance 24 hours/7days a week
Helsana supplementary insurance
With voluntary supplementary insurance, you can insure important services in Switzerland and abroad that are not covered at all or only partially by basic insurance.
Helsana Supplementary Outpatient Insurance:
- Top
- Completa
- Completa Extra
Helsana Hospital Insurance
- Hospital ECO (General Department)
- Hospital Flex 2 (Flexible Department)
- Hospital Semi-Private (Semi-Private Department)
- Hospital Private (Private department)
- Hospita Private (Private EU/Worldwide Division
Helsana Headquarters
Helsana Versicherungen AGZürichstrasse 130
8600 Dübendorf
Helsana cancellation data
Helsana Versicherungen AGIDPH Kündigungen D-CH
Postfach
8081 Zürich
Helsana accident report
Online (Link einfügen)Oder
0844 808 182
Helsana contact(data)
PostadresseHelsana Versicherungen AG
Postfach
8081 Zürich
Helsana Hotline/Customer Service
0844 80 81 82Montag bis Freitag von 08:00 bis 18:00
Helsana Login myHelsana Kundenportal
Helsana Emergency Center
058 340 16 11Rund um die Uhr
Helsana Psychological Emergency Aid
Rund um die Uhr. Bei akuterpsychischer Belastung.
058 340 16 11
Helsana Medical Advice from Medi24
0800 100 008More services from Checkall
FaQ: Frequently asked questions about Helsana Health Insurance
Yes, in addition, with PRIMEO supplementary health insurance, you can take out private insurance and be treated and discharged from the hospital on the same day. This gives you a free choice of doctor (e.g. chief surgeon), enjoy special comfort services in partner clinics and other additional benefits.
Yes, with our PRIMEO supplementary health insurance, you can also take out private insurance for hospital treatments where you return home the same day. This means you can freely choose the doctor (e.g. the chief surgeon) and benefit from special comfort services in our partner clinics as well as other additional services.
Not everything a doctor prescribes is covered by basic insurance. Only the basic insurance prescribed by law or by ordinance on compulsory health care insurance can be reimbursed. Therefore, for many prescribed aids/items and medications, payment is only permitted from the corresponding supplementary insurance
Not everything that the doctor prescribes is covered by basic insurance. From the basic insurance, we may only reimburse what is listed in the law and in the ordinances for mandatory health insurance. Many prescribed aids/objects and medications may therefore only be reimbursed from corresponding supplementary insurance policies.
Yes, customers of the Helsana Group can use the myHelsana online customer portal. This means that the most important insurance data and documents (e.g. benefit statements, policies, premium statements, etc.) are always available. Annoying paperwork is thus eliminated.
Yes, as a customer of the Helsana Group you can use our online customer portal myHelsana. This makes the most important insurance data and documents available to you at all times - for example, benefit statements, policies or premium invoices. This eliminates the need for tedious paperwork.
We offer supplementary insurance for your needs. For example, do you like to travel long distances? Then comprehensive travel insurance is important for you. Or do you surf the net a lot? Then legal protection for the Internet can make sense.
We can put together an insurance package for you from supplementary insurance that is tailored to your personal needs. For example, do you like to go on longer trips? Then comprehensive travel insurance is important for you. Or do you surf the internet a lot? Then internet legal protection could make sense.