Sanitas Health Insurance

With our service, you can easily calculate Sanitas health insurance products and switch online. We offer you a quick and easy way to find the right Sanitas products for you.

Sanitas

Three advantages of Sanitas Insurance

  • Sanitas Portal
    • Translate complicated calculations
    • Clear service invoices
    • Pay with Twint, credit card or Apple Pay
  • Partner offers

Additional services provided by Sanitas

In addition to the online customer portal, Sanitas offers numerous apps such as the Sanitas Portal App, Sanitas Active App (for more exercise, healthy nutrition and various daily goals), Sanitas Medgate App (for health-related questions to be answered, discussed over the phone or making an appointment with your doctor) and the Sanitas Coach App (for a healthier lifestyle, to prevent illness or to simplify your illness) Sanitas customers can also order their medications via an online pharmacy.

Sanitas is a health insurance company which, in addition to basic insurance, also offers supplementary insurance tailored to your needs:

Sanitas basic insurance

Anyone living in Switzerland must have basic health insurance. And all health insurers must offer the same benefits in basic insurance. This is what the KVG, the federal law on health insurance, stipulates. The idea behind this is that everyone can afford high-quality medical care. Models:

Basic insurance with free choice of doctor (Basic)
  • First contact:

    Free choice of doctor

  • Physician choice:

    Free choice of doctor

  • Advantages:

    Unlimited access to medical practice of your choice Switzerland-wide.

CareMed
  • First contact:

    Family Practice

  • Physician choice:

    Your chosen primary care physician's office will coordinate any treatment and refer you to a specialist practice or hospital if needed.

  • Advantages:

    Your family practice knows you and your family.

CallMed
  • First contact:

    Sanitas Medgate app or Medgate phone.

  • Physician choice:

    Medgate coordinates any treatment and refers you to a primary care physician's office, specialist's office or hospital as needed.

  • Advantages:

    Medical assistance 24 hours/7days a week.

CompactOne
  • First contact:

    Sanitas Medgate app or Medgate phone.

  • Physician choice:

    Medgate coordinates any treatment and refers you to a primary care physician's office, specialist's office or hospital as needed.

  • Advantages:

    Medical assistance 24 hours/7 days a week.

Sanitas Supplementary Insurance:

The general ward with multi-bed room is covered by basic insurance.
Private or semi-private supplementary hospital insurance is worthwhile for privacy.

Hospitalization in the general ward with shared room
  • Classic

Sanitas supplementary hospital insurance:

  • General department
  • Flex department
  • Semi private department
  • Private department
  • Private EU/Worldwide Division

Sanitas Contact

Die Sanitas bietet diverse Beratungen telefonisch an.
Beratungs-Hotline
0844 150 150

Sanitas counseling for pregnant women

0844 160 160

Sanitas consulting new in Switzerland

0800 22 88 44 22

Sanitas Medical Consultations

Medizinische Hotline
0844 124 365

Sanitas Compact and pediatrician

0844 111 365

Sanitas contact for pregnant women

0844 110 110

Sanitas for emergencies abroad

Sanitas Assistance
+41 44 446 47 47

Sanitas Headquarters

Sanitas Zürich Hauptsitz
Jägergasse 3
Postfach
8021 Zürich

Sanitas Cancellation Address

Sanitas Zürich Hauptsitz
Jägergasse 3
Postfach
8021 Zürich

Sanitas Login Customer Portal

Link einfügen

Sanitas doctor list

Link einfügen

Sanitas therapist list

Link einfügen

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FaQ: Frequently asked questions about the Sanitas health insurance plan

The Swiss healthcare system attaches great importance to the idea of solidarity in basic insurance. In other words: In basic insurance, all adults pay the same premium in the premium area, regardless of whether they are sick or healthy, young or old, male or female. You are one of the lucky and healthy people. However, in case of illness, you do not have to pay high premiums. This so-called solidarity principle is anchored in the Health Insurance Act. You have the certainty that your medical bills will be covered in case of emergency and that you will not get into financial distress as a result.

The Swiss healthcare system attaches great importance to the idea of solidarity in basic insurance. This means: In basic insurance, all adults in a premium region pay the same premium - regardless of whether someone is sick or healthy, old or young, male or female. You belong to the group of people who are lucky and healthy. But you also don't have to pay a higher premium if you do get sick. This so-called solidarity principle is anchored in the Health Insurance Act. It gives you the security that your medical costs will be covered in an emergency and that you will not get into financial difficulties as a result.

Our advertising measures primarily serve to communicate innovative offers and services and thus to attract new customers to us. Only if an insurance company manages to attract new customers every year can it guarantee stability and security for its policyholders. Ultimately, this benefits all Sanitas policyholders.
Advertising can also make an important contribution to the cost-conscious behavior of our customers: since the introduction of our Sanitas portal and the associated communication, over 300,000 insureds have switched to electronic and thus paperless communication with Sanitas. Last but not least, our figures show that it is virtually impossible to save money by doing without advertising: At Sanitas, advertising expenses account for a few per mille of a monthly premium. With an average monthly premium, that's less than one franc. If we were to eliminate all advertising expenses, this would hardly be noticeable in the premiums.

Health insurers are required by law to build up reserves. While some insurers pay out any surpluses directly to their basic policyholders, Sanitas and the majority of health insurers focus on offering their policyholders premiums that are as stable as possible in the long term. Moreover, the costs for the complex administration of a premium refund are ultimately borne by the insured. We review the circumstances of a premium refund annually as part of the premium submission process.