Sympany Health Insurance
Three advantages of Sympany
- Up to 25 years free of charge in over 90 outdoor pools
- mySympany APP
- Reimbursements when treatment costs are significantly lower than expected at the time the premium is determined
Additional services of Sympany
As a Sympany customer, you can submit invoices and receipts online with mySympany on your computer or mobile as an app.
In addition, you can view billed services and the status of your cost sharing (deductible and franchise) or adjust your data, such as a change of address.
Reporting an accident or a claim is also all done in the online service in just a few steps.
Legal form and subsidiaries of Sympany
Sympany is a foundation and has five subsidiaries; Vivao Sympany AG, Moove Sympany AG, Kolping Krankenkasse AG, Sympany Versicherungen AG and Sympany Services AG.
Sympany is a foundation and has five subsidiaries; Vivao Sympany AG, Moove Sympany AG, Kolping Krankenkasse AG, Sympany Versicherungen AG and Sympany Services AG.
Sympany focuses on basic and supplementary insurance.
In addition to this service, Sympany also offers household insurance for household contents, buildings and personal liability.
Sympany Health Insurance
Sympany basic insurance:
Sympany Health Insurance offers six different models for mandatory basic insurance.
Flexhelp24:- First contact:
Sympany partner practice or Medgate telephone/video consultation or Medgate app
- Physician choice:
Your partner practice/Medgate will coordinate any treatment and refer you to a primary care physician, specialist practice or hospital as needed.
- Advantages:
Flexible medical care without long waiting
- First contact:
Sympany partner pharmacy or Medgate telephone/video consultation or Medgate app
- Physician choice:
The partner pharmacy/Medgate will coordinate any treatment and refer you to a primary care physician's office, specialist's office or hospital as needed.
- Advantages:
400 times help without appointment and waiting room
- First contact:
Medgate phone/video consultation or Medgate app
- Physician choice:
Medgate coordinates any treatment and refers you to a primary care physician's office, specialist's office or hospital if necessary.
- Advantages:
Medical assistance 24 hours/7 days a week
- First contact:
HMO Practice
- Physician choice:
Your chosen HMO practice will coordinate any treatment and refer you to a specialist practice or hospital if needed.
- Advantages:
General practitioners and specialists under one roof
- First contact:
free choice of doctor
- Physician choice:
free choice of doctor
- Advantages:
Unlimited access to medical practice of your choice Switzerland-wide
Sympany supplementary insurance
Sympany Supplementary Outpatient Insurance
- Plus without Natura
- Plus with Natura
- Premium without Natura
- Premium with Natura.
Sympany supplementary hospital insurance:
- General department
- Flex department
- Semi-private department
- Private department
Sympany Hotline/Contact(data)
KundenserviceMontag bis Freitag
Von 08:00 bis 17:00 Uhr
+41 58 262 42 00
Sympany
Peter Merian-Weg 4
4002 Basel
Sympany claim
24/7 Soforthilfe +41 58 262 45 55Sympany Headquarters
Sympany Peter Merian-Weg 4 4002 Basel0800 455 455
More services from Checkall
FaQ: Frequently asked questions about Sympany Health Insurance
- If you are insured through your employer, there is no cost-sharing for the treatment.
- If you have accident coverage included in your basic insurance, you must participate by law via franchise and deductible in the treatment costs.
You can include accident coverage in your basic insurance at any time. Exemption from accident insurance is possible from the 1st of the following month.
You can include accident coverage in the basic insurance at any time. The exclusion of accident coverage is always possible on the 1st of the following month.
No I can not. Participation in accident insurance is mandatory. People who are not insured against non-occupational accidents through their employer must include accident coverage in their basic insurance. If you forget to include yourself, you will have to pay the accident risk premium in arrears.
No, this is not possible - taking out accident insurance is mandatory. If you are not insured against non-occupational accidents through your employer, you must include accident coverage in your basic insurance. If you forget to include it, you will have to pay the premiums for the accident risk retroactively.
You can easily select your new primary care physician or HMO practice in our practice search and notify us directly online.
Please check with the selected practice in advance to see if they are currently accepting new patients.