Helvetia Switzerland Reviews

Helvetia Switzerland has 144 reviews. The rating of Helvetia Switzerland is 3.8 out of 5 stars. Read experiences from Helvetia Switzerland customers and review Helvetia.

Helvetia Switzerland Reviews
Reviews 3.8
Total 144
Apr 25, 2024

We have not been insured with Helvetia Insurance for very long, but so far we are very satisfied with the benefits. We also feel extremely well looked after and understood by our insurance advisor Stefan Heinrich. He responds competently to our needs and wishes. Thank you very much!

Apr 25, 2024

Many thanks for the good and sound advice

Apr 20, 2024

I am very satisfied with Helvetia.

Apr 17, 2024

Very dissatisfied..., you are consoled that you will be called back and emails are not answered at all. Now almost 1 month just trying to get the right person on the phone.

Apr 17, 2024

During the application process I had to deal with a number of administrations and Helvetia remains a particularly negative memory: telephones are not answered, e-mails are not answered and in general you are repeatedly put off for weeks. You can expect a minimum level of customer service from a large insurance company; not only towards its policyholders, but also towards (potential) tenants.

Apr 10, 2024

We are extremely satisfied with Helvetia

Apr 5, 2024

Best advice, fast and competent.

Mar 26, 2024

Very good and fast processing of my insurance claim! Super!

Mar 22, 2024

I only had to claim an insurance benefit once. At first I was referred by phone rather brusquely, but then it worked out. However, the so-called advisors are very annoying and you are occasionally ambushed on the phone and told to attend some kind of counselling appointment.

Mar 14, 2024

The counselling was open and transparent. When I had a problem with my car, I was advised immediately and the problem was quickly resolved.

Mar 9, 2024

Top advice, good service.

Mar 3, 2024

Would very much like to give a 10-star rating. You get a 100% customised insurance offer. Top advice, highly recommended.

Mar 2, 2024

Beware and stay away from Helvetia's pension insurance products.

Mar 1, 2024

I've never had such incompetent and poor administration! As a tenant you are ignored, security in the building is not taken seriously. Never again a flat from Helvetia👎👎

Feb 27, 2024

Very good, competent advice and service. Customer concerns and wishes are optimally placed at the centre.

Feb 24, 2024

They simply ignore my emails regarding cancellation. Customer advisor doesn't call me back after several attempts to contact me and owes me money!

Feb 13, 2024

Very courteous and professional.

Feb 12, 2024

Moved out in August 23, four months later still no statement. E-mails are not answered. Can absolutely understand the negative reviews and have had the same experience.

Feb 10, 2024

My emails are also ignored. Very poor customer service!

Feb 8, 2024

Super advice in every area, professional and helpful.

Feb 6, 2024

Top advice in every area, gladly again, and to recommend 👌🏼👍

Feb 5, 2024

Can only recommend it to others. Friendly.punctual

Feb 1, 2024

In short .good fast professional advice.

Jan 21, 2024

Service still just satisfactory, but support from the customer advisor under all sow! Insurance companies are a dime a dozen, so let's get out of here and switch to another insurance company, at least then I won't have to deal with the incompetent and unfriendly customer advisor.

Jan 20, 2024

Very friendly advisor

Customer satisfaction with Helvetia Switzerland

Helvetia Insurance achieved an overall rating of "good" (4.2) in the Checkall Customer Satisfaction Survey 2024. Of the more than 5,400 Swiss participants, Helvetia's information, communication and transparency as well as the convenience of contacts were each rated as "good" (4.3). Helvetia's services achieved a rating of "good" (4.1), while the price-performance ratio was rated as average with a score of 4.

What types of insurance does Helvetia offer?

The types of insurance offered by Helvetia are as listed below:

  • Car insurance
  • Household insurance
  • Personal liability insurance
  • Legal protection insurance
  • Life insurance
  • Cyber insurance

Helvetia Car Insurance

Helvetia car insurance is a product from Helvetia that offers various insurance cover options for vehicles. Helvetia car insurance includes various insurance packages such as liability insurance, partial casco and fully comprehensive cover, each of which covers different loss events and risks. You can find more information about Helvetia car insurance at Car Insurance Comparisons.

Helvetia Household Insurance

Helvetia household insurance protects the contents of your home and offers financial protection in the event of damage to or loss of your personal possessions. Helvetia household insurance covers risks such as theft, vandalism, fire damage, burst pipes and damage caused by natural disasters such as storms and hail. You can find more information on Helvetia household insurance at Household insurance comparisons.

Helvetia Personal Liability Insurance

Helvetia personal liability insurance protects you against financial risks if you unintentionally injure people or damage their property. Helvetia personal liability insurance covers costs for which you are legally liable. You can find more information on Helvetia personal liability insurance at personal liability insurance comparisons.

Helvetia Legal Protection Insurance

Helvetia legal protection insurance offers insured persons legal assistance in various situations in order to protect themselves against legal disputes or to enforce their own claims. Helvetia legal protection insurance covers the costs of lawyers, court proceedings, expert opinions and other legal expenses up to a contractually agreed sum insured. Helvetia legal protection insurance gives you the opportunity to choose your lawyer freely to ensure the best possible representation in legal matters. You can find more information on Helvetia legal protection insurance at legal protection insurance comparisons.

Helvetia Life Insurance

Helvetia life insurance offers financial protection and security for relatives in the event of the insured person's death, as well as an opportunity for the insured person to accumulate assets during their lifetime. Helvetia Life Insurance offers various options in terms of contract term and payment modalities, so that the insurance can be customised to the financial possibilities and needs of the insured person. You can find more information on Helvetia life insurance at Life insurance comparison.

Compare Helvetia

The comparison of Helvetia requires the evaluation of premiums, insurance cover and customer service. The best way to compare Helvetia is to use the insurance comparison.

How can I switch to Helvetia?

You should cancel your current insurance to switch to Helvetia. You can find detailed information here on how to cancel your current insurance and switch to Helvetia.

How can I cancel my insurance with Helvetia?

Cancelling insurance with Helvetia can be handled differently depending on the type of insurance and the specific contractual conditions. Before you submit the cancellation to Helvetia, you should carefully review your insurance policy and the contract documents for the notice periods. Cancellation with Helvetia should always be made in writing in order to have proof that the deadlines have been met. You can send your cancellation letter for insurance to Helvetia by post, fax or e-mail.

If you have any questions or uncertainties regarding cancellation, you can contact Helvetia's customer service directly. You can find the contact details in your insurance documents or on the Helvetia website.